"Area 4 21/2 hour Wait with appointment"
Posted by Anonymous
You have to feel sorry for the poor nurses in area 4, after working a night shift I went for my appointment at 11 10am, after waiting over half an hour there was a message put on the board saying the waiting time for The clinic was running 1 hour and 45 minutes behind. I and many others were not happy as you can imagine, I needed sleep before my shift that night others were saying they had to get to work, many we're saying about the cost of the parking. The nurses were so very nice and apologetic doing all they could to keep people calm, it really wasn't there fault. The reason for the delay was that as well as booking too many patients in for one morning the consultants were also covering A&E fractures and they had been really busy this morning, apparently a regular accurance. Some patients who had been waiting from 10am said although the registrars were working the consultant had been sat behind the desk for most of the morning after conplaining many times I finally got seen just before 2 pm and was in the room less than 5 minutes. This system needs reassessing as it clearly doesn't work and puts the nurses under unnessasary pressure. Have put that I don't know what department I was in as area 4 was not in the options.