"my visit to A and E"

About: William Harvey Hospital

I was admitted by Ambulance on the Friday the 10th may to A and E with tummy pain was feeling extremely dizzy and I fell in A and E another patient shouted for help I was then let for an hour before anyone checked I was ok or not I smashed my right arm and leg but the nurses didn't give a hoot was told to go home on pain killers but later that night pain in my tummy really bad I went back in straight in a cubical to be seen that then made me go onto Kennington ward till Sunday the 11th may I kept saying to them is it because of my hysterectomy I had in December they say No I said well how long is a patient meant to heal after one then they wouldn't answer me. Also why put on my discharge note patient to see chronic pain team as if that's going to help why cant anyone give me a straight forward answer on how long dose a patient get better after a hysterectomy and to be sent home on Sunday with pain killers that dont work is not good thought the doctor looking after me was meant to make me go home better not worse as ibuprofen and cododamol are rubbish.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for taking time to feedback to us, and I am really sorry that you were unhappy about the care we provided. Please do make contact with me by email as I would like to learn more about your experience. We do use feedback to help us improve our service, and also to address and concerns around attitudes and behaviour of staff. My email address is Julie.pearce1@nhs.net

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