"5 years and still waiting"

I had a consultation 5 years ago at Birmingham Dental Hospital and still have yet to receive treatment, after numerous phone calls and visits to the hospital over the 5 years I am still being told I am at the top of the list and will be contacted soon. I am tired of waiting now and would have thought my treatment would have been long over. Numerous people are being referred and seen straight away by the hospital apart from me.

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Responses

Response from Birmingham Dental Hospital

I am sorry you have experienced such a long wait for treatment, In order to resolve this issue, please can you contact the Customer Service Team on 0800 917 2855 or email contact.bchc@nhs.net You will be asked to provide your name, address and date of birth to enable us to look into this matter.

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