"Rheumatology"

About: Eastbourne District General Hospital

Having waited a while for an appointment after referral from doctor, I finally managed to see a rheumatologist in October last year. A further appointment for a review was to be booked 6 months later. I received a letter with an appointment for June of this year. However this has now been cancelled with a new appointment booked for January 2015. That will be 16 months after 1st consultation instead of 6 months.. Having rung DGH to see if I can get an appointment before I was informed that this was the first available one. Looks like the 'shut down' of another service.

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Responses

Response from Eastbourne District General Hospital

We're very sorry to hear about your concerns regarding the waiting time for your follow up appointment with Rheumatology. As a Trust we are committed to giving the highest quality of care to our patients. You may find it beneficial to contact our Patient Advice & Liaison Service (PALS) who are always happy to look into individual patient concerns. They can be contacted on 01323 435886 or by email at: PALSE@esht.nhs.uk. In the meantime we will ensure your comments are passed onto relevant staff. Thank you for taking the time to provide feedback.