"I was a Patient at the northwick ..."

About: Northwick Park Hospital

(as the patient),

What I liked

I was a Patient at the northwick park A&E recently. I appreciate all the hardd works of the nurses and doctors. But I would like to comment on something here. The nursing staff inserted a venous cannula in my arm for giving blood. Instead of tieing a tunnicate she tied a glove to locate the vien. it was so painfull. And the cannula was in the tissue but she didn't remove it even after I told her. When she infused the fluid obviuosly it was going to the tissue and I had to discontinue.

What could be improved

Highly skilled staffs are needed especially at the A&E. What if they have to give me a life saving drug through that tissued cannula. So i think they need lot of training and also an insght of what they are and why they are doing.

Anything else?

Thank for eading this and I am sure you will do something about it.

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Responses

Response from Northwick Park Hospital

We are very sorry to learn that your experience was not of the high standard we expect for all our patients and visitors. Your comments are important to us and we would like to discuss them with you in more detail so that we can improve the services we provide. We would like to investigate the issues raised further. Please contact us directly by calling 020 8869 2026. Thank you.

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