"Ward 410"

About: Royal Derby Hospital

Excellent care and kindness received from all staff, not just those involved in medical treatment. Thank you to cleaners, hostess staff, nurses and doctors for their cheerful, friendly, respectful and caring approach. I couldn't have asked for better. Jackie Drake

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Derby Hospital

Dear Ms Drake, Many thanks for sending us your important feedback regarding the experience you have had recently as a patient at this hospital. Our staff try very hard to provide all our patients with a high standard of care and I was therefore very pleased to hear that you felt the treatment and care you received on this occasion met this aim. I will forward your comments to the Head of our Medical Division so they can be shared with the staff, as I am sure they also will be most appreciative. Many thanks once again for taking the time to send us your feedback and may I take this opportunity to wish you very best wishes for the future. Kind regards Miss Deborah Furness, a member of the Patient Experience team at the Derby Hospitals NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful