"planned caesarian section treatment in argyle ward"

About: Derriford Hospital

The treatment from the consultant and the actual operation was brilliant. I couldn't fault it at all. However I found the nurses to be unsupportive and their treatment to be horrendous. From the minute I came back to the ward I had my breasts man handled by every passing nurse in the vain attempt to help me breast feed. I was given different advice from every nurse. Was told that it was it was OK for the baby to sleep as long as he fed every 6 hours (which is incorrect). Pretty much left on my own because I made the mistake of asking for a window. Was placed in a room on my own with no TV, no sleep, no support and unable to move. I didn't sleep the night before the operation and after being there for a night and not sleeping I begged for the nurses to help. They took him away for an hour and then brought him back. I had no night support from partner because of visiting hours. I am dreading having another child and going back to argyle. I appreciate nurses are overworked and underpaid but the problem was everyone I hobbled to their room the were sat there drinking tea. The day staff were much more efficient, there seemed to be a really problem at night. They really didn't seem to care. Leaving review for other mums to be. I have noticed there isn't any response from hospital management. Please note, i'm not a natural moaner. I'd really rather say nice things but actually I found it hard to find anything other than the excellent surgery!

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Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Dear Bianca G

Thank you for your kind words regarding your experience in Maternity Theatre

I am sorry to see that your experience on the ward at night was less than satisfactory. Please can we reassure you that we have taken your feedback very seriously. If you would like to discuss this matter further with the Head of Midwifery she would be very happy to hear from you. This can be arranged by contacting 01752 431336.

Kind regards


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