"gasro pre op nurse"

About: Sunderland Royal Hospital

i went to see the the gasro pre op nurse as i was due to go into hospital on the 15th of may but she seemed to have no time for me or courtesy or professionalism as i was trying to tell her something she would cut me keep on repeating i am only hear to assment i feel this should have been handled in a much better way not happy with treatmean at allt

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Responses

Response from Sunderland Royal Hospital

Thank you for your comments and we are sorry that your experience of care within the Gastroenterology Department was not a positive one. We would like to look into the issues you have raised and would be grateful if you could contact the Patient Advice and Liason Team either by email (pals@chs.northy.nhs.uk) or freephone 0800 587 6513.

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