"Poor care"

About: Royal Oldham Hospital / General medicine

(as a friend),

Visited a family friend - who is under 40 - and has just been diagnosed with cancer.

Truly shocked by lack of:

1, Basic dignity - the patient's gown was so ill-fitting there were exposed and kept trying to cover themselves despite being in great discomfort

2. Basic care - they needed toileting and for the hour that I was there a proper nurse did not answer the call button despite repeated requests to help the patient

3. Pain relief - surely in this day and age every patient should be pain free and monitored closely - or sedated - to avoid them being overly nauseous.

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Responses

Response from Royal Oldham Hospital

We are sorry to read your comment regarding your visit to the Royal Oldham Hospital. You did not leave the department or ward details so we are unable to forward your comment If you wish to discuss your concerns, pleased contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897.

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