"Poor service"

About: Friarage Hospital Site

So daughters appointment was at 10am and it is now 11:25am still waiting to be seen by the ent consultant. Other people had same appointment time as her and now people with later appointment times been seen. This is after she was supposed to have an appointment in October and was somehow overlooked and not given one. Absolutely disgusted by the service especially when the nurse came out and told the waiting room the consultant hadn't actually bothered turning up until 10:15 .

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Response from Friarage Hospital Site

Good morning Thank you for your feedback regarding your daughter's ENT appointment at the Friarage Hospital, Northallerton. Your concerns have been forwarded to the relevant management team for their information, however, I should be grateful if you would contact my office on 01642 854500, to provide me with further details to enable the team to investigate your concerns further. Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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