"A&E Sunday 27th April"

About: Royal Alexandra Children's Hospital

Hello - we brought our 13 year old daughter Ella in to A&E at the Royal Alex on Sunday at 1pm for a precautionary X-ray and examination of a school PE injury sustained on Friday 25th. She was seen by a doctor within 15 minutes of arrival, had an immediate X-ray, and after about 20 minutes, was seen again by a different doctor. She had no fracture, but painful ligament damage, and was given a taped finger splint. The entire procedure took about one hour. All the staff were extremely kind and friendly. Many thanks to all. The NHS gets a great deal of flak and criticism, but we wanted to send this positive review of our experience.

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Responses

Response from Royal Alexandra Children's Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient Experience Team

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