"Poor discharge planning"

About: St Mary's Hospital (London)

I had a total hip replacement following a fall where I fractured my hip- all totally shocking and obviously unplanned. I was discharged home with no advice about how to dress or undress, no advice about changing furniture and no aids to help around the house. Thank goodness for family members who came to my rescue, otherwise 3 days post discharge I would still be in bed unable to feed or wash myself.......

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Responses

Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is concerned to read of your experience and we apologise for the distress caused by poor communication on discharge. It would he helpful to understand what happened. If you would like us to investigate this incident further please contact our PALS Team pals@imperial.nhs.uk We hope that you are now making good progress following your accident.

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