"Visit to A and E"

About: James Paget University Hospital

Whilst visiting the area I took a tumble from my bicycle and fractured my knee. My visit to Accident and Emergency for the injury to be assessed was a very positive experience. I was very satisfied with the way I was treated by staff and the assessment of my injury and the subsequent treatment I received. The next day I attended the Fracture Clinic and once again I was treated with care and respect and felt very satisfied with the outcome of my visit. Well done and thank you to all.

Story from NHS Choices

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Response from James Paget University Hospital

I'm sorry you were in need of our services, but hope you are recovering. Thanks for taking the time to record your comments. I have passed these on to our staff. Ann Filby, Head of Communications

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