"Accident and emergency"

About: Queen's Hospital, Burton Upon Trent

I had the misfortune to have to deal with the hospitals A+E dept about a year ago. The nurse just came in and yanked me up leaving me in agony. She didn't even have enough respect to say sorry.

Story from NHS Choices

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Response from Queen's Hospital, Burton Upon Trent

Thank you for your comments. We are sorry that your patient experience did not meet with your expectations. We have a Patient Advice and Liaison Service (PALS) who investigate the concerns of patients, they can be contacted by telephone 01283 593110 or email pals@burtonft.nhs.uk

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