Bank holiday monday regular doctors were shut. Went to folkestone for help Receptionist who booked me in was very efficient and professional. Long wait but understandable considering circumstances receptionist told us How long we would be waiting. Nurse i saw was friendly and respectful was happy with thw treatment.

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Response from Royal Victoria Hospital Folkestone

Hello, Thanks for taking the time to tell us about your visit to Folkestone Walk-in Centre. It is good that the receptionist kept you informed about how long you would have to wait. We are pleased that you found the staff friendly and efficient and that you got the treatment you needed on a day that your GP surgery was closed. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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