"Paediatric ENT"

About: Kettering General Hospital

Dreadful experience. Due to uselessness of doctors and absurd criteria, my child waited almost 2 years to have straightforward grommets put in. In this time he developed a serious speech and language delay. At one point we were even discharge half-way through his appointments and assessments. We had already waited 2 years to even be referred to the hospital - so almost 4 years in total. Disgraceful. Now one grommet has fallen out and we are about to embark on the same fiasco.

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Response from Kettering General Hospital

We are sorry to hear that the experience that you and your son have had within our ENT department. We take seriously any comments of this nature and will feed them back to the team in that department to ensure that this is addressed in the future. If you have anything further that you wish to discuss surrounding this then please contact our PALS (Patient Advice Liaison Service team) on 01536 493305.

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