"Accident and emergency/ward 7"

About: Fairfield General Hospital

My 100 yr old mother was admitted via BRDOC to A&E on 16.3.14 with a severe chest infection, I accompanied her. She received attention,assessment and treatment in a prompt,professional and caring manner by all the staff team who all explained exactly what they were doing and why and gave feedback on the test results. Their approach to my mum(who also has moderate dementia) and to me,as the carer was all you would wish it to be.The experience was just as good on ward 7. We'll done NHS - well done Fairfield A&E and ward 7 Please pass my thanks to all staff involved

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Fairfield General Hospital

Thank you for leaving your comment regarding your mother’s visit to the Accident and Emergency unit and ward 7 at Fairfield General Hospital. We are very pleased you were happy with the service we provided for her; we are also pleased you found the staff Prompt, Professional and caring. We will be very happy to forward your comment to the department managers to share with the rest of the team.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story