"Why the wait"

About: Maidstone District General Hospital

After attending, yet again, the department appears to be unable or unwilling to progress treatment without a 3 or 4 weeks delay for every test or scan. I have now been going to the hospital for a year without a conclusion let alone treatment. My condition has worsened. I would have been treated more quickly at the vets.

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Responses

Response from Maidstone District General Hospital

Thank you for taking the time to leave feedback on your experience of our outpatient service. We were sorry to learn that you have not yet received a diagnosis or treatment plan and can appreciate the frustration this must be causing you. We would be very keen to discuss this in more detail with you to see if we can offer any assistance. If you would like to do so, please contact the Patient Advice and Liaison Service (PALS) on 01622 224960 where a member of staff will be happy to help. Kind regards, The PALS Team.

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