"Fantastic Care on Capel ward"

About: East Surrey Hospital / Older people's healthcare

(as a relative),

My Dad suffers from dementia and spent nearly 3 weeks in hospital due to an infection. His illness means he can't properly communicate and his behaviour can be challenging.

The staff on Capel ward at East Surrey Hospital treated him with respect and dignity and were so kind to my Mum and I who had seen his health deteriorate over a short period of time.

Thank you

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Responses

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust

picture of Ben Mearns

Dear Hurstings

Thanks very much for you feedback.

The Capel ward team are specialist elderly care nurses led by a fantastic senior sister and two excellent Consultants. They will be really pleased to hear your feedback.

I hope that your Dad is well and thanks once again for thinking of us at a difficult time for you and your family as feedback helps us to provide a good service.

Many thanks

Dr Ben Mearns

Clincal Lead for Acute & Elderly Medicine

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