"I received a call from TRAQS the next working day"

About: Telford referral and quality service (TRAQS)

(as a service user),

Having been diagnosed with psoriatic arthritis just before x-mas 2013, I was unsure how my health would be in the near future. When my knee and ankle became very swollen, making it difficult to walk, I saw my GP who immediately referred me for physio.

To my very pleasant surprise, I received a call from TRAQS the next working day and within 3 days had a physio appointment.

I can’t thank everyone enough, as I imagined I would be waiting weeks to see someone.

Well done to everyone.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Road731 '

We are very pleased to hear that TRAQS arranged your referral in an efficient manner and that our service met your expectations.

Your comments are much appreciated and we wish you all the best with any future treatment.

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