"Cystoscopy feedback"

About: Queen Mary's Hospital

I had a cystoscopy in the Urology department of your hospital on 27 March 2014. No problems with the procedure itself but a suggestion for the benefit of future patients. I wore my underwear going into the procedure as instructed. After the procedure I pulled on my underwear to return to the recovery ward. However I had considerable bleeding. I have no complaint that this occurred but it badly stained my underwear. In the recovery ward I asked a nurse for padding to protect my clothing but there was none available in the ward. The nurse eventually found a set of padded pants which I then needed to wear for about 36 hours to protect my underwear. Could not patients be told, as a matter of routine, to put on protective pants before going into the procedure room so that in cases of bleeding their underwear is not stained ? I appreciate that bleeding does not occur in every case but where it does the patient needs protection against soiling his/her clothing.

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Response from Queen Mary's Hospital

Thank you for taking the time to post feedback about your experience at Queen Mary's Hospital, it is always useful to have information on patient experience. We will forward your suggestions to the department.

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