"Very satisfied"

About: Hull Royal Infirmary

I had neurosurgery 6 months ago at HRI, I am now virtually fully recovered. I believe I received the best treatment available. I did a more detailed review for the neurosurgery dept but for some reason I was the only person to do a review that the hospital didn't respond to ?the treatment I had at HRI gave me my life back.....how can I ever really say thankyou ?

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Response from Hull Royal Infirmary

Dear John Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. I am sorry if we did not receive and respond to your previous comments. We are pleased to read that you have recovered well from your surgery and are now living a higher quality of life. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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