About: King George Hospital

I have had only good and positive experiences with the hospital however, calling the hospital is another matter. Often when I've called it could ring for 20 minutes or I'll be holding for up to 40 minutes. A few times you get put through to the wrong department. I do not always have that amount of time free at work to sit on the end of a phone waiting. I have now decided calling the hospital is not the best way to contact them and will try the old fashioned letter method. I wonder how that will go.

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Response from King George Hospital

I am sorry to hear that you have had trouble getting through to the Physiotherapy department. I hope that you will have now been successful in making contact, however if this is not the case, please get in touch with our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely, Stephen Burgess Medical Director

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