"Missed ab"

About: Burnley General Hospital

I gone to the hospital 5th May '13, because I started to bleeding at 11 weeks of pregnancy after previously I had continiously 5 weeks spotting, brown discarging. It was Sunday. They said they can't have a look in my womb, but they can examine my cervix. They said everything allright, the blood isn't from my womb. I can have ultrasound scan on the following Wednesday, because Monday is a bank holiday and Tuesday already full, because of Monday. On the next days I started to bleeding more haviley. On Wednesday when I finished at work at 13.00, I gone home and the bleeding got worse. I called my husband to take me to the hospital. He couldn't come in with me, he had to go back to work. The hospital seemed empty. I hardly found a nurse and told her, I am in bleed, where can I go. She saw I am in stress, depressed, but she just show me the direction. I was lost. I found another nurse, but she was same. Finally one ward was open, and I could go in. I told to a receptionist, what happend. (At this time my trousers was already red) They just told me a direction and I started to cry. Finally they helped me, it was just a minute away from there. When the nurse pushed me in to the ward and she whisper to the other nurse that I am a little bit depressed.---How can I feel myself?! Should I jumping around and be happy? They asked me how havy I am bleeding as she look at me and some red spot was already on the floor. When I undressed they started to believe me, and from that point they took me seriously.

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Response from Burnley General Hospital

Thank you for taking the time to share your experience with us. We are very sorry that your recent experience with us wasn't what you expected, we always strive to deliver safe, personal & effective care. If you would like to discuss your concerns with us further please contact our Customer Relations team on 01254 733700 or complaints@elht.nhs.uk who can advise you of your options in raising these concerns.

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