"Grateful"

About: Papworth Hospital

My Husband had a heart transplant in Oct 2011. Our initial visit in Sept had been just that a visit to meet the team and then be assessed every so often until the time came - he was listed straight away. From that first visit we were completely in awe of the team that he was to be under and so grateful that we had been referred there. My husband had been in many London Hospitals as had other members of the family but never had we come across a team (from the volunteers, cleaning crew, dining-room staff to consultants) who were so connected and respectful of each other and their patients. My husband's care was top-class and as i work in a top private hospital in London I feel I can say that with full conviction. Aftercare has continued to be amazing and after 11 years of heart failure we are now starting to regain a normal life. The TCCU team have been invaluable in the last 2 years - every query has been answered very quickly- and even when we felt a bit silly asking the question we have never been made to feel as if we were disturbing. Papworth is an incredibly special place. My husband's recovery has been amazing, he was back at work in 6 months. We will always be indebted.

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Responses

Response from Papworth Hospital

Thank you very much for taking the time to post such positive comments regarding your husband's time with us here at Papworth Hospital. Our patients are at the centre of everything our staff do and so we are delighted to hear that you both had a positive experience here during his treatment and recovery. We are also glad to hear that he has been able to go back to work within 6 months. If you would like to nominate a member of staff who went the extra mile during your husband's stay or a team who made the difference to your family in our staff awards please visit: http://www.papworthhospital.nhs.uk/staffawards/index.php

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