"Knee replacement Cedar Ward"

About: Hospital Of St Cross (Rugby)

I would recommend anyone to be treated at St Cross. The staff fell over themselves to help very attentive. The food was good, with a comprehensive choice. The care provided was excellent, could not be faulted in any way. Both the ward staff and the surgical team excelled. The care was about patient comfort and knowledge, nothing was left for you to guess. From seeing the consultant, the preparation started, you attend a class for knee replacement, given a comprehensive booklet, explaining how your aftercare will be handled all the stages of your surgery are explained in detail. The surgical team were attentive and approachable,nursing staff could not be faulted in any way, nothing was to much trouble. Absolutely fantastic stay in hospital.

Story from NHS Choices

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Response from Hospital Of St Cross

Thank you for providing feedback on the care you received from the orthopaedics team at the Hospital of St Cross, Rugby and your impressive five star rating. I am delighted to hear that you had such a positive experience from what seems to be all the staff members that you came into contact with, both pre and post op. We are fortunate to have such a dedicated team at St Cross and you are not alone in giving such glowing praise. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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