"A general lack of urgency"

About: Telford referral and quality service (TRAQS)

(as a service user),

A general lack of urgency whilst knowing nothing concrete other than speculation.

I appreciate the service is very busy but when you’re in pain a month is a long time to wait.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Paris108'

Thank you for taking the time to respond.

Due to data protection we do not receive any information which allows us to identify patients responding via Patient Opinion, so I am unable to make specific comments relating to your referral experience.

If you would like to discuss your referral further please contact me on the TRAQS patient number 01952 580441 Monday - Friday 08:30 -18:00 and I will be happy to look into your referral further.

Many Thanks

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