"It was easy to make an appointment"

About: Telford referral and quality service (TRAQS)

(as a service user),

I went to my optician and got referred to the hospital. When I was contacted it was easy to make an appointment and I was treated well at the hospital when I went for my appointment.

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Response from Jennie Moore, TRAQS Patient Advisor, RAQS, Telford and Wrekin CCG

Dear 'Affable469'

Thank you for taking the time to share such positive feedback. We are pleased that you found the TRAQS service easy to use and that you were also treated professionally within the hospital.

Many thanks for your feedback.

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