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"Disappointment"

About: Moorfields Eye Hospital (City Road Campus)

I attend the hospital from September 2013. All time they give me the same medicine which does not help.Doctors do not try even to find other ways to help me.I am going to write complain and talk to the manager. I hope after the staff will wake up and do their best.

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Responses

Response from Moorfields Eye Hospital (City Road Campus) 10 years ago
Moorfields Eye Hospital (City Road Campus)
Submitted on 07/04/2014 at 17:32
Published on nhs.uk on 08/04/2014 at 04:00


I'm sorry to hear about this. A formal complaint is a good way to proceed as this will ensure we can look into the individual details of your case, identify any necessary improvements and, if appropriate, ensure that these are put in place for others in future.

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