"I had an hearing test in august ..."

About: Royal Blackburn Hospital

(as the patient),

Anything else?

I had an hearing test in august and I waited for my hearing aids.I heard nothing until I rang the hospital in december.When I rang they told me my files had been lost!!!!!!!.I have been told that I have to go through it all again.Why was I not informed?This is not the way to run a hospital

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››