The Consultant was very efficient and thorough, explained what she was going to do and decided to carry out the procedure in the OPD on my first visit, returned 2 weeks later for the follow up and results , unfortunately the results of the test were not available. The Consultant, was very apologetic, she treated you as an individual and telephoned me at home 2 days later with the results, cannot praise her and the department enough, excellent service. The only downside was the Pathology Department not having the results back on the date requested by the Consultant.
"Removal of a lump"
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton-on-Trent DE13 0RB
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Queen's Hospital, Burton Upon Trent