"The hospital calls itsent a "World ..."
About: The Royal Marsden Hospital (London) The Royal Marsden Hospital (London) London SW3 6JJ
Posted by Valda Forster (as ),
What I liked
The hospital calls itsent a "World Famous Centre" but sadly it hasn't been to Europe recently!
What could be improved
Curtains around cubicles - very difficult to keep sterile.
Way reception staff have of NEVER telling you if a Consultant is delayed, so you wait an hour before enquiring, only to be told "Dr. X is still operating". If they had the courtesy to inform you you could go off and do something else and return in an hour or so.
No support groups for cancer - yet other hospitals have this.
Fire Drill. There was one whilst I was there and patients were helping other patients down stairs, whilst staff strolled out chatting to each other.
Staff stood around totally dis-interested, whilst another patient asked workmen sitting on benches to move.