"Bilateral Knee Replacements"

About: New Cross Hospital

I was admitted to New Cross on 17 March, 2014 for total bilateral knee replacements. I can not praise the surgeon, Appleby suite staff and the A6 staff enough. After four nights in hospital, I was released to go home. Sixteen days following surgery, I am off the elbow crutches and using only one cane! I was treated with nothing but respect by all the staff. The only "downside" that I could see was that A6 is understaffed during the nighttime hours (there were only 4 staff on the nights I was in for the whole A6) but they did an excellent job of getting to everyone as quick as they could. Thank you all from the bottom of my heart, you have given me back my mobility and my life!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal Wolverhampton NHS Trust

Dear Margaret Thompson

Thank you very much for posting your comments relating to your recent patient experience on the Appleby Suite and Ward A6.

I will share your comments with our staff.

I wish you well with your future recovery!

Kindest regards

Judith Davis

Acting Patient Experience Lead

Response from New Cross Hospital

Thank you very much for posting your comments relating to your recent patient experience on Ward A6 and Appleby Suite. I will share your comments with our staff. I have also noted your comment relating to understaffing and will ensure that Matron and Group Manager are informed of your comment. I wish you well with your recovery! Kindest regards Judith Davis Acting Patient Experience Lead

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story