"Fantastic"

About: Royal Stoke University Hospital

Dislocated my right shoulder evening of 6th of March. All the staff in A&E were amazing and very reassuring. Myself and my husband were treated with dignity and respect at all times. I'm a staff nurse myself so was worried about being on 'the other side' but cannot fault the staff at all. Would like to say a huge thank you for piecing me back together again! Sorry I can't remember any names. Keep up the fab work :)

Story from NHS Choices

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Responses

Response from Trust HQ

Dear Beverley Mander We would like to thank you for taking the time to provide us with this feedback. We are working extremely hard to ensure that patients have the best possible experience whilst they are with us in the department and this encouraging comment will be shared with all our staff. Kevin Parker Matron, Emergency Department

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