"Disappointed with support from the mental health services for my son"
About: Norfolk and Suffolk NHS Foundation Trust / Child and adolescent mental health Norfolk and Suffolk NHS Foundation Trust Child and adolescent mental health NR6 5BE
Posted by donegallass (as ),
I am the Mum/Carer of my teenage son, who has had serious mental health issues for the last three years. I am disappointed with the 'service' he has received. It took three months to initially assess him, and I feel that his care has been appalling and sporadic at best.
My son is a suicide attempter and a serious self harmer, and the care he has received from very pleasant but extremely overworked and under valued staff, especially at crisis point, I think is negligent and dangerous.
The crisis service in particular is at its worst at the times when it should be at its best, weekends, nights, and evenings. There are bad points absolutely too numerous to mention, and the care for carers is no better at all, in my experience although I save the service a considerable amount of time and money and resources by being my son's carer (I do not mind of course, I love him - he is my son).
I also am undervalued, left in ignorance, and most of the time not spoken to at all, to the point I have ended up in the service myself, which could have been avoided. I am utterly dissatisfied with the Norfolk and Suffolk Mental Health Trust.