"Response to a survey by text from RSCH."

About: Royal Surrey County Hospital

I was invited to respond to a mobile phone survey request after my visit to RSCH A&E. The reply text number, 08000, is not recognised by my call provider. This, I am using your web page to a) advise you that the mobile phone text number is invalid, and b), offer my comments on my visit. I arrived at hospital and paid £5 for car park charges on the assumption that I would be there for at least four hours. As it was, I was in a&e for two hours. Had it not been for the fact that I waited almost an hour for an X-ray to be done, giving way several times to emergency patients arriving just as I was next again, my overall stay would probably have been shorter. Any other comments That would have been referred to in the text survey are covered by your questionnaire above. Please pass on to your colleagues my comment regarding the phone number 08000.

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