"Waste of my time"

About: North Tyneside General Hospital

On November the 11th, I payed a visit to the hospital. The Sunday before I'd fallen down the stairs and couldn't walk properly. I expected a correct diagnosis, but the hospital failed to deliver that. I was told I had bruising, which was a clear observation as my leg was purple and swollen. What they failed to identify was that I'd sprained my knee, had a haematoma in my leg and perminant nerve damage. It is months on and my leg is still swollen, I find it hard to walk without pain at times and the numbness in my leg is stil there. I was also told within a week my bruising would subside, and that was completely incorrect. I was told the feeling would return within the next week also, and that has not been the case.

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Response from North Tyneside General Hospital

Dear Georgina, Thanks for your post. I am really sorry that you continue to have pain and discomfort in your leg despite hoping that this would subside within a week or so. I can imagine how this is interfering with the things you want to do. I wondered if you might get in touch with me directly so that we can see how we can help . My email is annie.laverty@nhct.nhs.uk With thanks, Annie

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