"Ward 15 Surgical Day Unit"

About: Wansbeck Hospital

From the moment I was admitted at 0730 hrs I was dealt with efficiently and with respect. Members of the medical team who would be caring for me during my stay introduced themselves to me and explained their role. The surgeon clearly explained what my operation would entail and asked if I had any questions. The post operative ward staff were excellent. The surgeon visited me when I was back on Ward 15 to explain how the operation went. The whole experience was a positive one.

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Response from Wansbeck Hospital

Dear Madam, I do hope you are recovering well from your operation and that you are now enjoying the comfort of home. Thanks so much for getting in touch and sharing the details of your recent experience in Wansbeck. The high quality care and kind attention you describe is exactly the sort of service that our staff want to provide every day, for all patients. I'll make sure the team on 15 have the chance to see your note - I know how pleased they'll be to hear how they got this exactly right for you. With warm wishes and continued strength in recovery, Annie

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