"Tonsillectomy and emergency complication"

About: John Radcliffe Hospital

Had my tonsils out in November 2013. All went well, everyone was very nice. Unfortunately, I haemorrhaged a week or after being discharged, and while the emergency response was somewhat scary, the ambulance crew were excellent as well as the staff at the hospital who tended to me on my arrival. The only concern I might have would be that I wasn't adequately prepared for the recovery time. The haemorrhage probably didn't help, but everyone I spoke to said I should be in pretty good shape after a couple of weeks, and it was more like a month. My tonsils were very scarred, maybe that makes a difference to the recovery time, I don't know. It was a good three months before I was able to swallow food normally.

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Response from John Radcliffe Hospital

Thank you for taking the time to let us know about your recent experience at the John Radcliffe. We are very pleased to hear the positive comments about the staff that cared for you when you arrived at hospital. I am very sorry that your recovery experience was distressful and unexpected. We have fed back your comments to the service so that they can review the information they provide to patients. If you would like to receive a response about any improvements in this regard, please do not hesitate to contact Rebecca Harris, PALS and Complaints Co-ordinator, on 01865 223255 or at rebecca.harris@ouh.nhs.uk who will be happy to help.

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