"MSK Assessment Centre"

Process surrounding treatment for MSK (foot and ankle) issues is terrible. Long waiting times with very poor levels of communication, misinformation and lack of clarity throughout the process. The communication flows between GP, Podiatry and MSK Assessment Service is tenuous at best - with conflicting messages, appointments and pathways given to patients. A beacon of light in this horrendous process has been the receptionist at the Physio Outpatient Department, who I can't praise enough, however, her supervisors and all other staff I have come into contact with throughout have been on a spectrum of rude, unsympathetic and unhelpful. I am very extremely dissatisfied, angry and frustrated with the whole service, and I remain no closer to a good outcome for my condition...