"A & E"

About: Kingston Hospital

Having arrived at A & E with my son at 8.40pm, he had dropped a weight on his foot - it was plain to see that he needed to have an x ray of his swollen foot, we had to wait 3 hours to see a doctor who looked at it and said oh go for an x ray - why couldn't we be seen by a nurse first who could of given us a form to go to x ray without having to wait 3 hours to see the doctor first - because isn't this plain to see that the doctor can't treat it with the X ray - Its not rocket science to work this out - It is just not acceptable to be sat there that long waiting for an x ray.

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Responses

Response from Kingston Hospital

Thank you for your comment. We are sorry your experience at the hospital was not satisfactory. If you would like us to investigate this further, could you possibly supply more information to our Patient Advice and Liaison team on 020 8934 3993 or email us on pals@kingstonhospital.nhs.uk

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