About: Ashford Hospital Ashford Hospital Ashford TW15 3AA
My 81 year old mother went in for cataract surgery. Was the oldest there that day and last on the list, then forgotten about. No apologies or explanations and if my sister and I had not asked what was going on we would most probably still be sitting there. One nurse spent all her time at the desk on the internet after gleefully telling my mum she was last- think she had the hump as had misread mums inr result and we had corrected her. First and hopefully last time at this hospital.