"First Visit to Endoscopy Clinic"
About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF
Posted by Lyn
I visited the Endoscopy Clinic yesterday and was most impressed with the efficiency of the reception and the friendliness of the staff. I arrived in good time, was taken through the reception process almost immediately and then waited less than 10 minutes before being taken through to meet the doctor and nurses for the procedure. I found them to be friendly, more than willing to explain everything and very kind throughout. I had opted for a local anaesthetic spray so ,even though the procedure isn't much fun , I knew it wouldn't be painful, just uncomfortable. The whole thing lasted less than 5 minutes and the nurse reassured me throughout. The doctor then went through his findings with me and explained when I would hear from my GP and so on. After a 5 minutes recovery, I was free to go, greatly reassured by what I had been told. I would certainly recommend the unit and the procedure as a swift way to find out if there really is a problem to be treated. Further, I offer my warmest thanks to all the staff I encountered yesterday.