"Such hard working staff"

About: Castle Hill Hospital

Having not had an operation since a teenager having tonsils out ,I was more than apprehensive prior to having my Achilles heel sorted out. Any fears I may have had were eased at every stage from turning up at SAL at 7am to leaving the same day (!) at 8pm . My surgeon was brilliant , as was the enythsatist and physio , who stayed behind to help me use crutches to allow me to go home ! In fact ALL the staff were absolutely marvellous !

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. Coming into hospital can be a frightening experience for many patients and we are pleased to read that you felt supported and received the assistance you required. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

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