"Gluten free requirements"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
I was admitted to ward 7 earlier this month for elective surgery. The surgical team are fantastic and I can't praise them highly enough. The majority of the staff on ward 7 are very efficient and friendly. There were times however when it seemed very chaotic with staff not working as a team and not knowing what each other were doing which was frustrating as it usually meant you were left waiting for their attention and care. My only complaint would be the provision for patients suffering from coeliac disease as I found this extremely poor. There is no way to order a gluten free meal via the TV which seems mad so you therefore have to rely on a nurse ordering this for you which was not consistent as some days I was left with no meal or had to wait 20 mins whilst they ordered something from the kitchen. Once the frozen microwaved meal arrived it was horrible and I'm not sure I'd feed it to my dog! I had to supply my own bread for toast and my own biscuits. It's unacceptable in this day and age to not provide a healthy gluten free meal especially for patients recovering from major surgery.