"Clydebank Health Centre - Physiotherapy "

About: NHS Greater Glasgow & Clyde

(as the patient),

I recently went to the doctor with a sore shoulder and he sent me for Physio. I was asked if it would be okay if I was treated by a student and that I'd get a quicker appointment, so I said yes.

The student was very conscientious, eager to help and a good listener. Today was my fourth appointment and I don't need to go back.

I'm really, really pleased at my progress.

Well done Kristi.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Weeyin

Thank you for taking the time and trouble to provide your very kind feedback.

We have passed your comments on to the relevant service manager for this area and I am sure that they will be very pleased to read your comments.

Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Kind Regards

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Weeyin

We have had further comments from the Physiotherapy Service. They will let the student know what you have said. To clarify, as a service they offer the first available appointment when patients contact them and in this case the first available appointmen was with a student.

Kind Regards

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