"Very slow diagnosis of arthritis"

About: Tameside General Hospital / Rheumatology

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

It has taken Tameside Hospital 3 years to diagnose the arthritis of a 20 year old female. She is now on pain medication but has been undergoing tests for 3 years. She was offered surgery but is very reluctant to have operation.

Physio made it worse and more painful. She went for MRI scan but they were unsure which joint to scan. She is disillusioned with medical care at Tameside Hospital.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Please accept our apologies this is not the level of care we would want you or anyone else to receive.

If you can make contact with Matron Debbie Threlfall on 0161 922 5353 or email Debbie.Threlfall@tgh.nhs.uk

We can look into the specifics of your case and give you the support and advice in a timely way to assist you in managing your arthritis.

Kind regards

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing

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