"Upper GI dept"

About: Maidstone District General Hospital

Consultant had my results since October 2013. When I arrived to see another consultant there was no records on the computer so it felt like they were talking in the air. They referred me for further tests only 2 months later. I am now waiting since September when a diagnoses were made for something to be decided about my health. I assume it is not important to you but to me my health is crucial.

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Responses

Response from Maidstone District General Hospital

Thank you for taking the time to comment on your experience at Maidstone Hospital. We were very sorry to learn of the difficulties you have encountered and for the understandable concern that this has caused you. We would be very keen to speak with you to obtain more information and see what help we may be able to offer you. If you would like to do so, please contact the Patient Advice and Liaison Service on 01622 224960 or email mtwpals@nhs.net, where a member of staff will be happy to help. Kind regards, The PALS Team.

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