"Don't go here if you value your life"

About: Hillingdon Hospital

In my opinion this hospital would be better of knocked down and save the patients the heartache of visiting a useless and unprofessional 'hospital'. My mother in law was admitted with gastro and found herself in a ward where nursing assistants were disposing of urine down the sink, purely wiping up spills from vomit with a tissue and there were no signs of any proper cleaning and disinfecting. With the Noro virus making it's rounds presently you would think the hospital might take cleanliness a little more seriously. I also believe it's a serious OH&S issue when urine is being tipped down a sink! Then when she was discharged the discharge notes made no mention of gastro but instead referred that she had memory problems... mmmm how is it that vomiting and diarrhea is a symptom of memory problems??

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Response from Hillingdon Hospital

I am very sorry to hear that your experience in Hillingdon was not of a standard that we expect to deliver to our patients. Providing a good patient experience is important to us and it would be helpful to have more details so we can fully investigate your concerns. Please contact the Patient Advice & Liaison Service (PALS) on 01895 279973 Bev Hall, Deputy Director of Patient Experience and Nursing Performance

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