"MAU although busy was efficient ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

MAU although busy was efficient and clean. The staff all seemed happy with their roles and communicated well together.

Anything else?

I was given a side room as I have three young children and they were made to feel welcome at all times.

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will endeavour to pass on your message to the relevant Matron, Ward Manager or Head of Department.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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